Mental Health, Alcohol and Other Drugs service re-design in western Victoria

Consultation has concluded

Setting a clear direction for Mental Health and AOD primary health services in western Victoria.

Western Victoria PHN (WVPHN) is inviting with people with lived experience; carers; and health and community service providers to work with us and set a clear direction for our commissioned support services for people with Mental Health and/or Alcohol and Other Drugs (AOD) issues.

Help us design and develop improved primary health services by identifying new and innovative ideas to deliver Mental Health support and AOD support throughout western Victoria.

WVPHN is committed to ensuring the services we commission reach across our region including in

Setting a clear direction for Mental Health and AOD primary health services in western Victoria.

Western Victoria PHN (WVPHN) is inviting with people with lived experience; carers; and health and community service providers to work with us and set a clear direction for our commissioned support services for people with Mental Health and/or Alcohol and Other Drugs (AOD) issues.

Help us design and develop improved primary health services by identifying new and innovative ideas to deliver Mental Health support and AOD support throughout western Victoria.

WVPHN is committed to ensuring the services we commission reach across our region including in rural and remote areas and we want to you to become involved so we better understand where and how the services are most needed.

Be involved

Over the coming months, we invite you to engage with the WVPHN Project Team to firstly share your experience with primary health care services for Mental Health and/or AOD in western Victoria and then to participate in the design and development of services.

Stage 1 – Share Your Experience- Completed

The first phase, share your experience, has been completed. Thanks to everyone who generously shared their experience of mental health and alcohol and other drug services across our region with us, it has helped us gain a better picture of what currently works and what needs improving. We will share a summary on Meeting Place soon.

Your experience and knowledge of primary health care services for Mental Health and/or AOD in western Victoria is important. We invite interested members of the community and people working in community service or health services to tell us your story.

This information will help us gain a better picture of what currently works and what needs improvement as we move forward.

Phase 2 - Development and Design

Face to face and online sessions will be held across July

For further information and to register follow the link below

Service Redesign session information and registrations

Before participating

Please read the following documents and information:

  • How will my information be used here
  • What if my participation includes a difficult experience?
    • Sharing a difficult experience can be upsetting. Before deciding to participate you may wish to read the following here. Help and support services are listed on the top right of this page.

What if I am unable to attend the online workshops?

  • Share your story online here
  • Fill out our anonymous online survey here
  • Register to participate in a short phone interview here

Please note

Submit your story online

Share your experience with receiving support or providing support for Mental Health and/or AOD in western Victoria.

Please note:

  • Your story will be visible to everyone who has registered for Meeting Place
  • You can edit your screen name here.

Click here to read how your information will be used and here to read the moderation policy.

Your story is whatever is important to you.

We are keen to hear about your experience with: 

  • Access to care
    • How did you come to start receiving primary Mental Health and/or AOD services?
    • Have there been any challenges with getting an appointment? 
  • Primary health services for Mental Health and/or AOD
    • What is the best part about the services you receive?
    • What is of most concern to you about the services you receive? 
    • What information did you receive about your health problem and your care? 
    • How were your family and friends involved in your care?
  • First Nations people
    • Do primary health services offer a culturally safe response to the needs of First Nations people? 
  • Safety and inclusivity
    • Are services safe and inclusive to all who present, including members of LGBTIQ+ communities and people from Culturally and Linguistically Diverse backgrounds? 
  • Connecting people to other services
    • Have you been connected to other health services in your area to help manage your Mental Health and/or AOD? 

Instructions

  • To add your story, photo, or video clip, just start typing in the box below. 
    • The screen name may appear on your post but your email address is kept private. You can edit your screen name here

Format Information

Photo format: Jpeg
Quality: High Quality
Size: 2MB-10MB
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Video format: MP4
Length: Up to 60 seconds
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Text only story
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Artwork
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CLOSED: This discussion has concluded.